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PK0-004 · Question #46

The key stakeholders have reported the project pace as being slow. The project sponsor would like to cancel the project if it cannot be completed before the end of the year. The project is scheduled…

The correct answer is C. Document the change request from the project sponsor. In change management, the project manager must first formally document any change request before taking any action, ensuring the request enters the proper change control process.

Project life cycle phases

Question

The key stakeholders have reported the project pace as being slow. The project sponsor would like to cancel the project if it cannot be completed before the end of the year. The project is scheduled to be completed three months after the requested date. To alter the pace of the project, which of the following should the project manager do FIRST?

Options

  • AGive approval for the change requested by the project sponsor
  • BDeny the request from the project sponsor
  • CDocument the change request from the project sponsor
  • DAsk the project sponsor to change the request.

How the community answered

(52 responses)
  • A
    12% (6)
  • B
    6% (3)
  • C
    81% (42)
  • D
    2% (1)

Why each option

In change management, the project manager must first formally document any change request before taking any action, ensuring the request enters the proper change control process.

AGive approval for the change requested by the project sponsor

Approving a change request is a later step that only occurs after the request has been documented and its impact assessed through the change control process.

BDeny the request from the project sponsor

Denying a request is also a downstream decision that follows documentation and impact analysis, not a first response.

CDocument the change request from the project sponsorCorrect

Documenting the change request is the mandatory first step in the integrated change control process. Before any approval, denial, or negotiation can occur, the request must be formally recorded so it can be analyzed for impact on scope, schedule, cost, and quality. Skipping documentation bypasses governance controls and makes change tracking impossible.

DAsk the project sponsor to change the request.

Asking the sponsor to alter their request is not an appropriate first action and would bypass the formal change control process that ensures proper evaluation.

Concept tested: Integrated change control process - first steps

Source: https://www.pmi.org/learning/library/change-management-project-8175

Topics

#change management#change request#project sponsor#schedule priority

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