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PK0-004 · Question #46
PK0-004 Question #46: Real Exam Question with Answer & Explanation
The correct answer is C: Document the change request from the project sponsor. In change management, the project manager must first formally document any change request before taking any action, ensuring the request enters the proper change control process.
Question
The key stakeholders have reported the project pace as being slow. The project sponsor would like to cancel the project if it cannot be completed before the end of the year. The project is scheduled to be completed three months after the requested date. To alter the pace of the project, which of the following should the project manager do FIRST?
Options
- AGive approval for the change requested by the project sponsor
- BDeny the request from the project sponsor
- CDocument the change request from the project sponsor
- DAsk the project sponsor to change the request.
Explanation
In change management, the project manager must first formally document any change request before taking any action, ensuring the request enters the proper change control process.
Common mistakes.
- A. Approving a change request is a later step that only occurs after the request has been documented and its impact assessed through the change control process.
- B. Denying a request is also a downstream decision that follows documentation and impact analysis, not a first response.
- D. Asking the sponsor to alter their request is not an appropriate first action and would bypass the formal change control process that ensures proper evaluation.
Concept tested. Integrated change control process - first steps
Reference. https://www.pmi.org/learning/library/change-management-project-8175
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