A project manager conducted an audit of project deliverables. During the audit, the project manager identified a deliverable that did not meet quality standards. Which of the following describes who…

The correct answer is A. Project team. When a quality issue is identified in a deliverable, the project manager should first notify the project team because they are responsible for creating and correcting the deliverable. The team needs to be informed so they can investigate the root cause and implement corrective…

Project life cycle phases

Question

A project manager conducted an audit of project deliverables. During the audit, the project manager identified a deliverable that did not meet quality standards. Which of the following describes who the project manager should notify FIRST?

Options

AProject team
BProject sponsor
CStakeholders
DProject champion
EProject management office

How the community answered

(30 responses)

A
73% (22)
B
13% (4)
C
3% (1)
D
3% (1)
E
7% (2)

Explanation

When a quality issue is identified in a deliverable, the project manager should first notify the project team because they are responsible for creating and correcting the deliverable. The team needs to be informed so they can investigate the root cause and implement corrective or reparative action immediately. Escalating to the project sponsor (B), stakeholders (C), project champion (D), or PMO (E) before the team has been engaged and given a chance to remediate would be premature and bypass the proper escalation path. Internal issues should be resolved at the team level first; only if resolution is not possible or the issue has broader implications should it be escalated upward.

Topics

#quality control#quality audit#deliverable review#escalation path

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