A project manager is sending regular status reports; however, many team members seem to be unaware of the overall project status. Which of the following should the project manager do NEXT?

Switching to text messages changes the communication channel without first diagnosing whether recipients are even on the distribution list.

Calling each team member individually is time-consuming and treats the symptom rather than fixing the underlying distribution process.

Reviewing the status report distribution list directly addresses the root cause of the communication gap - team members may simply not be included as recipients. This is the most efficient first step because it diagnoses whether the issue is a process failure in delivery before changing communication methods or escalating effort.

Scheduling a meeting addresses awareness after the fact but does not fix the broken communication channel that caused the information gap.