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PK0-004 · Question #590

A project manager detects a defect in a project deliverable and suspects a team member missed a step during production. Which of the following tools would be BEST for the project manager to use to…

The correct answer is D. Fishbone diagram. A fishbone diagram is a visualization tool for categorizing the potential causes of a problem. This tool is used in order to identify a problem’s root causes.

Tools and documentation

Question

A project manager detects a defect in a project deliverable and suspects a team member missed a step during production. Which of the following tools would be BEST for the project manager to use to confirm this suspicion?

Options

  • APareto chart
  • BProcess diagram
  • CRun chart
  • DFishbone diagram

How the community answered

(30 responses)
  • A
    3% (1)
  • B
    10% (3)
  • C
    7% (2)
  • D
    80% (24)

Explanation

A fishbone diagram is a visualization tool for categorizing the potential causes of a problem. This tool is used in order to identify a problem’s root causes.

Topics

#fishbone diagram#root cause analysis#quality management#defect analysis

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