CompTIA
PK0-004 · Question #590
A project manager detects a defect in a project deliverable and suspects a team member missed a step during production. Which of the following tools would be BEST for the project manager to use to…
The correct answer is D. Fishbone diagram. A fishbone diagram is a visualization tool for categorizing the potential causes of a problem. This tool is used in order to identify a problem’s root causes.
Tools and documentation
Question
A project manager detects a defect in a project deliverable and suspects a team member missed a step during production. Which of the following tools would be BEST for the project manager to use to confirm this suspicion?
Options
- APareto chart
- BProcess diagram
- CRun chart
- DFishbone diagram
How the community answered
(30 responses)- A3% (1)
- B10% (3)
- C7% (2)
- D80% (24)
Explanation
A fishbone diagram is a visualization tool for categorizing the potential causes of a problem. This tool is used in order to identify a problem’s root causes.
Topics
#fishbone diagram#root cause analysis#quality management#defect analysis
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