PK0-004 · Question #483
A project's stakeholders have not been informed of project updates and milestones by the CCB and project team. The stakeholders have threatened to withdraw project support. Which of the following…
The correct answer is A. Update the communications plan to include the stakeholders. The root cause of stakeholder dissatisfaction is that they were never included in the communications plan. Updating the communications plan to include stakeholders ensures they receive structured, recurring updates going forward - directly addressing the gap. Option B…
Question
A project's stakeholders have not been informed of project updates and milestones by the CCB and project team. The stakeholders have threatened to withdraw project support. Which of the following should the project manager do to get buy-in from the stakeholders for the project?
Options
- AUpdate the communications plan to include the stakeholders
- BExpedite completion of the project before support is withdrawn by the stakeholders
- CRevise the quality management plan to include the project stakeholders
- DIncrease the number of status reports provided to the project stakeholders
How the community answered
(58 responses)- A74% (43)
- B16% (9)
- C3% (2)
- D7% (4)
Explanation
The root cause of stakeholder dissatisfaction is that they were never included in the communications plan. Updating the communications plan to include stakeholders ensures they receive structured, recurring updates going forward - directly addressing the gap. Option B (expediting completion) ignores the communication problem. Option C (revising the quality management plan) is unrelated to a communications breakdown. Option D (increasing status reports) is a partial fix but doesn't formally document the stakeholders' communication requirements, which is what the communications plan is for.
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