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PK0-004 · Question #284

Which of the following are tools used in quality control? (Select TWO).

The correct answer is B. Ishikawa diagram E. Pareto chart. The Ishikawa diagram and Pareto chart are both recognized quality control tools used to identify, analyze, and prioritize the root causes of defects or quality problems.

Tools and documentation

Question

Which of the following are tools used in quality control? (Select TWO).

Options

  • AGantt chart
  • BIshikawa diagram
  • CParametric estimating
  • DProbability and impact matrix
  • EPareto chart

How the community answered

(28 responses)
  • A
    4% (1)
  • B
    89% (25)
  • C
    4% (1)
  • D
    4% (1)

Why each option

The Ishikawa diagram and Pareto chart are both recognized quality control tools used to identify, analyze, and prioritize the root causes of defects or quality problems.

AGantt chart

A Gantt chart is a project scheduling tool used to plan and visualize task timelines and dependencies, not a quality control instrument.

BIshikawa diagramCorrect

The Ishikawa diagram (also known as a fishbone or cause-and-effect diagram) is a quality control tool that visually maps potential root causes of a defect across categories such as people, process, and equipment.

CParametric estimating

Parametric estimating is a cost and duration estimation technique that applies statistical relationships to historical data, not a quality control tool.

DProbability and impact matrix

A probability and impact matrix is a risk management tool used to assess and prioritize identified project risks, not a quality control tool.

EPareto chartCorrect

The Pareto chart is a quality control tool based on the 80/20 principle that ranks defect causes by frequency or impact, allowing teams to focus improvement efforts on the factors with the greatest effect on quality.

Concept tested: Quality control tools - Ishikawa diagram and Pareto chart

Source: https://asq.org/quality-resources/quality-tools

Topics

#quality control#Ishikawa diagram#Pareto chart#quality tools

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