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PGMP · Question #476

A program manager has been assigned to a program that has received approval of the program charter and for which a stakeholder register has been prepared. During stakeholder engagement planning, the p

The correct answer is B. Level of influence and participation and attitude about the program. During stakeholder engagement planning, the program manager must consider each stakeholder's level of influence, degree of participation, and attitude toward the program to develop effective engagement strategies.

Program Stakeholder Engagement

Question

A program manager has been assigned to a program that has received approval of the program charter and for which a stakeholder register has been prepared. During stakeholder engagement planning, the program manager should consider which of the following stakeholders aspects?

Options

  • AAttitude about the program, external political position, and technical expertise
  • BLevel of influence and participation and attitude about the program
  • CExpectations of program benefits, level of influence, and organizational culture
  • DLevel of support/opposition, technical expertise, and organizational culture

How the community answered

(32 responses)
  • A
    3% (1)
  • B
    81% (26)
  • C
    9% (3)
  • D
    6% (2)

Why each option

During stakeholder engagement planning, the program manager must consider each stakeholder's level of influence, degree of participation, and attitude toward the program to develop effective engagement strategies.

AAttitude about the program, external political position, and technical expertise

External political position is not a standard dimension of stakeholder engagement planning in program management frameworks, making this combination incomplete and partially inaccurate.

BLevel of influence and participation and attitude about the programCorrect

Level of influence determines how much a stakeholder can affect the program, participation level indicates how actively they are or should be involved, and attitude reveals whether they are supportive or resistant. Together these three dimensions form the basis for tailoring appropriate engagement approaches for each stakeholder.

CExpectations of program benefits, level of influence, and organizational culture

Organizational culture is a program environmental factor, not a per-stakeholder attribute assessed during engagement planning.

DLevel of support/opposition, technical expertise, and organizational culture

Technical expertise is relevant to resource planning but is not a primary dimension used in stakeholder engagement planning.

Concept tested: Stakeholder engagement planning dimensions and attributes

Source: https://www.pmi.org/pmbok-guide-standards/foundational/standard-for-program-management

Topics

#Stakeholder Engagement#Program Planning#Stakeholder Analysis#Influence Mapping

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