A key stakeholder who has high influence and very high interest in a portfolio has moved to another business unit with less interest in that portfolio. The portfolio manager should respond by:

Question

Options

• Ameeting with the stakeholder to identify the stakeholder's new needs.
• Bdocumenting the issue and seeking advice from the governance board.
• Cupdating the communication management plan to reflect the change.
• Dupdating the portfolio management plan to reflect the revised status.

• A
  9% (2)
• B
  4% (1)
• C
  83% (19)
• D
  4% (1)

Explanation

When a stakeholder's role, interest level, or influence changes, the communication management plan must be updated to reflect their revised engagement profile. Since the stakeholder now has less interest in the portfolio, the type, frequency, and detail of communications they receive should be adjusted accordingly. Meeting with the stakeholder (A) may not be warranted simply because their role changed - their new position determines new communication needs without necessarily requiring a meeting. Escalating to the governance board (B) is excessive for a routine stakeholder change. Updating the portfolio management plan (D) is too broad; the communication management plan is the specific artifact that governs how stakeholders are engaged.

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