A group of stakeholders complains to the portfolio manager that too much information is being distributed, some of which is redundant. In order to meet their expectations, the portfolio manager should

Question

Options

• Aperform a communication risk assessment.
• Breduce the frequency of communication to these stakeholders.
• Csolicit feedback from stakeholders regarding the issue.
• Dupdate the stakeholder communication matrix.

• A
  7% (3)
• B
  15% (7)
• C
  74% (34)
• D
  4% (2)

Explanation

Before taking any corrective action, the portfolio manager must first understand the specifics of the problem through stakeholder feedback. Soliciting feedback identifies exactly which communications are redundant, which are valuable, and what changes would satisfy stakeholders - ensuring any solution addresses the root cause rather than creating new problems. A communication risk assessment (A) evaluates risks, not communication relevance. Reducing frequency (B) is a potential solution, but applying it without understanding the issue may still leave redundancies or remove needed communications. Updating the stakeholder communication matrix (D) is the correct eventual action, but should only be done after feedback is gathered and analyzed to inform what changes are actually needed.

No community discussion yet for this question.