A company plans to use Microsoft Power Platform. The company requires a solution that includes contact, account, lead, and opportunity tables. You need to recommend a solution. Which two apps should…

The correct answer is A. Microsoft Power Apps C. Dynamics 365 Sales. The requirement is a solution that includes the contact, account, lead, and opportunity tables. (C) Dynamics 365 Sales natively provides all four of these standard tables (entities) out of the box, as they are core to the sales process. (A) Microsoft Power Apps can leverage and…

Submitted by obi.ng· Apr 18, 2026Explore the core capabilities of customer engagement apps in Dynamics 365

Question

A company plans to use Microsoft Power Platform. The company requires a solution that includes contact, account, lead, and opportunity tables. You need to recommend a solution. Which two apps should the company use? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

Options

AMicrosoft Power Apps
BPower Automate
CDynamics 365 Sales
DDynamics 365 Customer Service

How the community answered

(39 responses)

A
74% (29)
B
15% (6)
D
10% (4)

Explanation

The requirement is a solution that includes the contact, account, lead, and opportunity tables. (C) Dynamics 365 Sales natively provides all four of these standard tables (entities) out of the box, as they are core to the sales process. (A) Microsoft Power Apps can leverage and extend these same tables stored in Microsoft Dataverse, enabling custom app experiences built on top of the same data model. (B) Power Automate is a workflow automation tool and does not provide data tables. (D) Dynamics 365 Customer Service includes contact and account tables but does not include lead and opportunity tables as core entities, as those belong to the Sales application.

Topics

#Dynamics 365 Sales#Power Apps#CRM entities#Customer engagement apps

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