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MB-230 · Question #74

You create a service level agreement (SLA) that wilt fail after seven days. You select a service calendar that uses 24-hour work days and no holidays. Saturday and Sunday are configured to be…

The correct answer is A. 5 days. You've hit your limit · resets 4am (America/New_York)

manage entitlements and SLAs

Question

You create a service level agreement (SLA) that wilt fail after seven days. You select a service calendar that uses 24-hour work days and no holidays. Saturday and Sunday are configured to be non-working days. If no action is taken, how many calendar days can pass before the SLA fails?

Options

  • A5 days
  • B7 days
  • C9 days
  • D11 days

How the community answered

(45 responses)
  • A
    76% (34)
  • B
    13% (6)
  • C
    7% (3)
  • D
    4% (2)

Explanation

You've hit your limit · resets 4am (America/New_York)

Topics

#SLA calendar#non-working days#SLA failure calculation#service calendar

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