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MB-230 · Question #245

MB-230 Question #245: Real Exam Question with Answer & Explanation

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Question

A company uses Dynamics 365 Customer Service. A client purchases a premium support package that allows six support incidents over two years. You need to set up support entitlement enforcement. Which three attributes should you configure? Each correct answer presents a part of the solution. NOTE: Each correct selection is worth one point.

Options

  • ASpecify the remaining item
  • BSpecify the total term
  • CSpecify the end date
  • DSet the Restrict based on entitlement terms value
  • ESpecify the service-level agreement (SLA)

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