Microsoft
MB-230 · Question #27
Drag and Drop Question You are a Dynamics 365 for Customer Service system administrator. You need to create service-level agreements (SLAs) to meet company requirements. What SLA types should you…
Sign in or unlock MB-230 to reveal the answer and full explanation for question #27. The question stem and answer options stay visible for context.
manage entitlements and SLAs
Question
Drag and Drop Question You are a Dynamics 365 for Customer Service system administrator. You need to create service-level agreements (SLAs) to meet company requirements. What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point. Answer:
Exhibit
Answer Area
Drag items
StandardEnhancedKPIs
Unlock MB-230 to see the answer
You've previewed enough free MB-230 questions. Unlock MB-230 for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.
Topics
#SLA types#Enhanced SLA#Standard SLA#KPIs