Microsoft
MB-230 · Question #308
MB-230 Question #308: Real Exam Question with Answer & Explanation
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Question
You are using Dynamics 365 Customer Service to create and activate entitlements. Customer service representatives state that the entitlement status is set to Waiting, and they cannot use the entitlement. You must ensure customer service representatives can use the entitlement. You need to identify the entitlement issue. What is the cause of the issue?
Options
- AThe Products or Contact field values have not been configured before activation.
- BThe start date of the entitlement is in the future.
- CThe entitlement has expired and is awaiting renewal.
- DThe end date of the entitlement has been incorrectly configured to a date that has already
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