Microsoft
MB-230 · Question #62
MB-230 Question #62: Real Exam Question with Answer & Explanation
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Question
You are a Dynamics 365 for Customer Service administrator. You need to deactivate entitlements. When should you deactivate entitlements? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Options
- AA customer's entitlement has ended and no more support is desired.
- BA customer renews an entitlement for 100 more hours or one year.
- CA customer calls and wants to know how many hours of support remain.
- DThe customer must change remaining support hours from all email support to one-half email
- EYou need to add notes to the customer's entitlement.
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