Microsoft
MB-230 · Question #63
You are a customer service manager using Dynamics 365 for Customer Service. You need to restrict support to the products that a customer has purchased. What should you do?
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manage entitlements and SLAs
Question
You are a customer service manager using Dynamics 365 for Customer Service. You need to restrict support to the products that a customer has purchased. What should you do?
Options
- AAdd the product to the account
- BAdd the products to the case
- CAdd the products to the customer's entitlement
- DAdd the products to the customer
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Topics
#entitlement products#product restriction#entitlement configuration