Microsoft
MB-230 · Question #5
MB-230 Question #5: Real Exam Question with Answer & Explanation
Sign in or unlock MB-230 to reveal the answer and full explanation for question #5. The question stem and answer options stay visible for context.
Question
You are using Dynamics 365 for Customer Service. You need to create the entitlements for your customers. What should you do?
Options
- ACreate queues for each channel.
- BCreate an entity for each channel and configure the relationship with the entitlement.
- CConfigure entitlement channels.
- DConfigure routing rules.
Unlock MB-230 to see the answer
You've previewed enough free MB-230 questions. Unlock MB-230 for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.