Microsoft
MB-230 · Question #4
MB-230 Question #4: Real Exam Question with Answer & Explanation
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Question
You are a Dynamics 365 for Customer Service administrator. Your company provides standard support contracts for 20 hours of email support. Phone is offered as a premium service in allotments of 10 incidents. You need to set up an entitlement template for the standard support. What should you configure?
Options
- ASet the value of the Total terms field for an entitlement to 20.
- BSet the value of the Total terms field for an entitlement to 20.
- CSet the value of the Total terms field for an entitlement to 20.
- DSet the value of the Total terms field for an entitlement to 20.
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