MB-230 · Question #359
A company uses Dynamics 365 Customer Service. Customer Service workspaces must have custom navigation that meets the following requirements: - An application must be opened as an anchor tab in the…
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Question
A company uses Dynamics 365 Customer Service. Customer Service workspaces must have custom navigation that meets the following requirements:
- An application must be opened as an anchor tab in the application tab
panel.
- Three additional application tabs must be opened when a session
begins.
- The default mode of the communication panel must be set to Docked.
You need to determine which tool and feature to use to meet all requirements. Which two tools/features should you use? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Options
- Asession templates in Customer Service admin center
- Bapplication tab templates in App Profile Manager
- Capplication tab templates in Customer Service admin center
- Dsession templates in App Profile Manager
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