Microsoft
MB-230 · Question #202
MB-230 Question #202: Real Exam Question with Answer & Explanation
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Question
A company uses Dynamics 365 Customer Service. The company plans to enable in-app notifications to improve agent productivity. Agents must be notified 15 minutes prior to any scheduled customer calls. The agents can dismiss the notification if needed. You need to enable the notification. Which notification type should you use?
Options
- ASMS
- Btoast
- Cmissed
- Dalert
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