Microsoft
MB-230 · Question #329
MB-230 Question #329: Real Exam Question with Answer & Explanation
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Question
You are implementing Omnichannel for Customer Service for a company. The company wants agents to serve customers through both the company's portal and Facebook page. You need to enable the appropriate channels. Which two channels should you enable? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
Options
- ASMS channels
- BChat
- CFacebook
- DWhatsApp
- ESocial channels
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