MB-230 · Question #201
Drag and Drop Question A company uses Dynamics 365 Customer Service. The administrator enables in-app notifications. Agents observe notifications in the app but are unsure which behavior triggers…
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Drag and Drop Question A company uses Dynamics 365 Customer Service. The administrator enables in-app notifications. Agents observe notifications in the app but are unsure which behavior triggers them. You need to identify which notification will appear based on the activity of the agent. Which notification belongs to each behavior? To answer, move the appropriate notifications to the correct agent behaviors. You may use each notification once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point. Answer:
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