Microsoft
MB-230 · Question #358
MB-230 Question #358: Real Exam Question with Answer & Explanation
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Question
A company that owns hundreds of subsidiaries uses Dynamics 365 Customer Service. Each subsidiary has its own business models and serves different industries. You configure Connected Customer Service for Azure IoT Central. For which three use cases should you use Connected Customer Service? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Options
- ACreate work orders to replace IoT-enabled traffic lights when the light bulb fails.
- BCreate cases to update entitlements support terms for IoT devices when customers reach the end
- CCreate cases to moderate social media when users leave poor ratings about an IoT sensor.
- DCreate cases to ship new medication when an IoT sensor reports that the temperature of the
- ECreate work orders to repair IoT-enabled fiber optic connection boxes when a connection cannot
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