Microsoft
MB-230 · Question #250
MB-230 Question #250: Real Exam Question with Answer & Explanation
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Question
You are configuring a queue in Omnichannel for Customer Service for a call center. You need to complete the queue configuration using the minimal number of actions. Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
Options
- AConfigure the mailbox for the queue
- BSet the record creation and update rules for the queue
- CSet the queue priority for the queue
- DEnable the queue for auto work distribution
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