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Microsoft

MB-230 · Question #210

A company closes the business each year for nine business days. You need to configure the system to reflect the business closure while minimizing the number of records that you must create in the…

The correct answer is D. one business closure record of a nine-day duration. https://docs.microsoft.com/en-us/dynamics365/customer-service/set-when-business-closed-csh

manage entitlements and SLAs

Question

A company closes the business each year for nine business days. You need to configure the system to reflect the business closure while minimizing the number of records that you must create in the system. What should you create?

Options

  • Anine customer service calendar records of a one-day duration
  • Btwo holiday calendar records of a seven-day duration
  • Cthree holiday schedule records of a three-day duration
  • Done business closure record of a nine-day duration

How the community answered

(34 responses)
  • A
    18% (6)
  • B
    9% (3)
  • C
    3% (1)
  • D
    71% (24)

Explanation

https://docs.microsoft.com/en-us/dynamics365/customer-service/set-when-business-closed-csh

Topics

#business closure#holiday schedule#calendar records#record minimization

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