MB-230 · Question #209
A fitness company has several locations. The company implements Dynamics 365 Customer Service and uses it to schedule personal trainer sessions with customers. Customers report the following issues…
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Question
A fitness company has several locations. The company implements Dynamics 365 Customer Service and uses it to schedule personal trainer sessions with customers. Customers report the following issues:
- Customers are assigned personal trainers who do not reside at the customer's location.
- Customers are assigned personal trainers during the trainers’ non-working hours.
You need to resolve the issues. Which two settings should you configure? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Options
- ACustomer Service Calendar
- Bresource skills
- CWork Hours
- Dfacility resources
- EFulfillment Preferences
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