Microsoft
MB-230 · Question #167
MB-230 Question #167: Real Exam Question with Answer & Explanation
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Question
A company is implementing Dynamics 365 Customer Service workspaces. As a customer service representative, you must be able to view and work on more than one work item at a time. You need to navigate between the work items that are active in the workspace. Which two methods can you use? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Options
- ASelect the workspace app tile.
- BSelect the session tab.
- CSelect the session pane list.
- DSelect the Dynamics 365 drop-down navigation.
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