Microsoft
MB-230 · Question #133
MB-230 Question #133: Real Exam Question with Answer & Explanation
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Question
You are a Dynamics 365 Customer Service administrator. You need to add a new status reason to the case entity. What are two possible ways to accomplish the goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Options
- ANavigate to Cases in the Customer Service Hub app.
- BModify the existing solution and the case entity.
- CCreate a new solution and add the existing Case entity.
- DModify the existing solution.
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