Microsoft
MB-230 · Question #134
MB-230 Question #134: Real Exam Question with Answer & Explanation
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Question
You set a default entitlement for a customer. You need to ensure that the default entitlement is automatically associated with a case. What are two possible ways to achieve this goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Options
- ACreate a case.
- BUpdate the customer, contact, or product field on an existing case.
- CUpdate the description field on an existing case.
- DAdd an activity to an existing case.
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