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MB-230 · Question #101

What are the states a knowledge base article can be in?

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manage cases and Knowledge Management

Question

What are the states a knowledge base article can be in?

Exhibit

MB-230 question #101 exhibit

Options

  • AActive. Approved, Draft, Inactive, or Scheduled
  • BActive or Inactive
  • CApproved, Archived, Discarded, Draft. Expired, or Scheduled
  • DApproved, Cancelled. Draft Expired. On Hold, or Scheduled

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Topics

#knowledge article states#article lifecycle#draft#archived
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