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ITSM20F.EN · Question #60

What is the most common process that is associated with the Service Desk?

The correct answer is C. Incident Management. You've hit your weekly limit · resets 5am (America/New_York)

Resolution processes

Question

What is the most common process that is associated with the Service Desk?

Options

AChange Management
BConfiguration Management
CIncident Management
DService Level Management

How the community answered

(41 responses)

A
12% (5)
B
5% (2)
C
76% (31)
D
7% (3)

Explanation

You've hit your weekly limit · resets 5am (America/New_York)

Topics

#Service Desk#incident management#process association#functions

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