How should the requirements for Service continuity and availability be identified?

The correct answer is C. These should be identified based upon the business priorities, Service level agreements (SLAs). You've hit your weekly limit · resets 5am (America/New_York)

Service delivery processes

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Options

AThese should be identified based upon historical data for major incidents and their business
BThese should be identified on the basis of customer satisfaction investigations, so that the real
CThese should be identified based upon the business priorities, Service level agreements (SLAs)
DThese should be made up from service requirements and SLAs if available.

How the community answered

(41 responses)

A
15% (6)
B
7% (3)
C
76% (31)
D
2% (1)

Explanation

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Topics

#service continuity#availability management#business priorities#requirements identification

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