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ITSM20F.EN · Question #1
What is a Known Error?
The correct answer is C. A Problem for which the cause and Workaround have been identified. You've hit your weekly limit · resets 5am (America/New_York)
Resolution processes
Question
What is a Known Error?
Options
- AA serious incident whose resolution is known
- BA Problem that is resolved
- CA Problem for which the cause and Workaround have been identified
- DA Problem that cannot be matched
How the community answered
(20 responses)- B10% (2)
- C85% (17)
- D5% (1)
Explanation
You've hit your weekly limit · resets 5am (America/New_York)
Topics
#Known Error#Problem Management#Workaround#definitions
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