BCS-ISEB
ITILF2011 · Question #462
ITILF2011 Question #462: Real Exam Question with Answer & Explanation
The correct answer is D. Proactive and reactive. See the full explanation below for the reasoning.
Question
What are the two MAJOR activities in problem management?
Options
- ATechnical and service
- BResource and proactive
- CReactive and technical
- DProactive and reactive
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