BCS-ISEB
ITILF2011 · Question #332
ITILF2011 Question #332: Real Exam Question with Answer & Explanation
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Question
Which of the following is NOT an objective of the Operations Management function?
Options
- ASwift application of skills to diagnose any IT Operations failures that occur
- BRegular scrutiny and improvements to achieve improved service at reduced costs
- CFirst line Incident investigation and diagnosis logged by users
- DMaintenance of status quo to achieve stability of day to day processes and activities
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