BCS-ISEB
ITILF2011 · Question #60
ITILF2011 Question #60: Real Exam Question with Answer & Explanation
Sign in or unlock ITILF2011 to reveal the answer and full explanation for question #60. The question stem and answer options stay visible for context.
Question
What would be the next step in the continual service improvement (CSI) model after? 1. What is the vision? 2. Where are we now? 3. Where do we want to be? 4. How do we get there? 5. Did we get there? 6. ?
Options
- AWhat is the return on investment (ROI)?
- BHow much did it cost?
- CHow do we keep the momentum going?
- DWhat is the value on investment (VOI)?
Unlock ITILF2011 to see the answer
You've previewed enough free ITILF2011 questions. Unlock ITILF2011 for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.