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ITILF2011 · Question #373

Effective Service Transition can significantly improve a service provider's ability to handle high volumes of what?

The correct answer is B. Changes and Releases. See the full explanation below for the reasoning.

Question

Effective Service Transition can significantly improve a service provider's ability to handle high volumes of what?

Options

  • AService level requests
  • BChanges and Releases
  • CPassword resets
  • DIncidents and Problems

How the community answered

(23 responses)
  • A
    4% (1)
  • B
    83% (19)
  • C
    4% (1)
  • D
    9% (2)

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Full ITILF2011 Practice