BCS-ISEB
ITILF2011 · Question #215
Which process would be used to compare the value that newer services have offered over those they have replaced?
The correct answer is C. Service portfolio management. See the full explanation below for the reasoning.
Question
Which process would be used to compare the value that newer services have offered over those they have replaced?
Options
- AAvailability management
- BCapacity management
- CService portfolio management
- DService catalogue management
How the community answered
(60 responses)- A13% (8)
- B7% (4)
- C77% (46)
- D3% (2)
Community Discussion
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