BCS-ISEB
ITILF2011 · Question #461
ITILF2011 Question #461: Real Exam Question with Answer & Explanation
The correct answer is B. The process owner. https://en.wikiversity.org/wiki/ITIL/Foundation/Service_Management/Processes_functions_and_ro
Question
Which role is responsible for sponsoring, designing and change managing a process and its metrics?
Options
- AThe process practitioner
- BThe process owner
- CThe service owner
- DThe process manager
Explanation
https://en.wikiversity.org/wiki/ITIL/Foundation/Service_Management/Processes_functions_and_ro
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