ITIL Question #54: Real Exam Question with Answer & Explanation

The correct answer is B: Release and deployment management. Release and deployment management owns the responsibility for planning, building, testing, and deploying releases into live environments.

Question

Which process is responsible for ensuring that appropriate testing takes place?

Options

AKnowledge management
BRelease and deployment management
CService asset and configuration management
DService level management

Explanation

Release and deployment management owns the responsibility for planning, building, testing, and deploying releases into live environments.

Common mistakes.

A. Knowledge management focuses on capturing, storing, and sharing information and knowledge across the organization, not testing.
C. Service asset and configuration management tracks and controls configuration items (CIs) and their relationships, not release testing.
D. Service level management negotiates, monitors, and reports on service level agreements, with no direct role in testing releases.

Concept tested. Release and deployment management testing responsibility

Reference. https://learn.microsoft.com/en-us/azure/devops/learn/what-is-continuous-delivery

Community Discussion

No community discussion yet for this question.

Full ITIL Practice