ITIL · Question #500
What is the BEST description of a change proposal?
The correct answer is D. A justification for a change with significant cost or risk. A change proposal is a formal justification submitted to change management for a change that carries significant cost, risk, or organizational impact.
Question
What is the BEST description of a change proposal?
Options
- AAny request for change (RFC) submitted to change management
- BAn authorized change submitted to release and deployment
- CAn RFC that must be implemented as soon as possible
- DA justification for a change with significant cost or risk
How the community answered
(32 responses)- A3% (1)
- C6% (2)
- D91% (29)
Why each option
A change proposal is a formal justification submitted to change management for a change that carries significant cost, risk, or organizational impact.
Any RFC submitted to change management describes the general change request process, not the specific nature of a change proposal.
An authorized change submitted to release and deployment describes a later stage in the change lifecycle after approval, not the proposal stage.
An RFC that must be implemented as soon as possible describes an emergency change, not a change proposal.
A change proposal is used to justify a change that involves significant cost, risk, or resource requirements before a full request for change is submitted. It provides decision-makers with enough information to evaluate feasibility and business justification. This is distinct from a standard RFC in that it precedes the detailed planning phase and is focused on high-level justification.
Concept tested: ITIL change proposal definition and purpose
Source: https://www.axelos.com/certifications/itil-service-management/itil-4-foundation
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