ITIL · Question #499
What is the pre-authorized change known as?
The correct answer is C. A standard change. A standard change is a pre-authorized change that follows an established procedure and has an accepted and proven risk profile.
Question
What is the pre-authorized change known as?
Options
- AA normal change
- BA retrospective change
- CA standard change
- DAn ordinary change
How the community answered
(38 responses)- A3% (1)
- B3% (1)
- C87% (33)
- D8% (3)
Why each option
A standard change is a pre-authorized change that follows an established procedure and has an accepted and proven risk profile.
A normal change is not pre-authorized - it must go through the full change management process including assessment and approval for each instance.
A retrospective change is one that is raised after the change has already been implemented, typically associated with emergency actions taken without prior approval.
A standard change is pre-authorized by change management because it is low risk, relatively common, and follows a documented procedure. Because the authorization is granted in advance, each individual instance does not need to go through a full change approval process. This allows routine changes to be implemented quickly without bureaucratic overhead.
'An ordinary change' is not a recognized ITIL change category and is simply a distractor.
Concept tested: ITIL standard change pre-authorization concept
Source: https://www.axelos.com/certifications/itil-service-management/itil-4-foundation
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