PeopleCert
ITIL · Question #498
ITIL Question #498: Real Exam Question with Answer & Explanation
The correct answer is B: Information technology, people and processes. See the full explanation below for the reasoning.
Question
Which is the correct combination of items that makes up an IT service?
Options
- ACustomers, providers and documents
- BInformation technology, people and processes
- CInformation technology, networks and people
- DPeople, process and customers
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