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ITIL · Question #270
ITIL Question #270: Real Exam Question with Answer & Explanation
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Question
Which of the following statements about processes is INCORRECT?
Options
- AThe output from a process has to conform to operational norms derived from business objectives
- BThe definition of Process Control is "The activity of planning and regulating a process, with the
- CThe objective of any IT process should be expressed in terms of business benefits and goals
- DA process may define policies, standards and guidelines
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