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ITIL · Question #501

What is a change of state that has significance for the management of a configuration item (CI) called?

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Generic concepts and definitions

Question

What is a change of state that has significance for the management of a configuration item (CI) called?

Options

  • AAn event
  • BA baseline
  • CA change to a service level agreement
  • DA request for change (RFC)

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Topics

#event#configuration item#CI state change#ITIL terminology
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