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ITIL · Question #481

Where should all master copies of controlled software and documentation be stored?

The correct answer is B. In the definitive media library. The Definitive Media Library (DML) is the ITIL-defined secure central repository where all authorized master copies of controlled software and documentation are stored and protected.

Processes

Question

Where should all master copies of controlled software and documentation be stored?

Options

  • AIn the definitive capacity library
  • BIn the definitive media library
  • CIn the definitive security library
  • DIn the definitive production library

How the community answered

(22 responses)
  • A
    9% (2)
  • B
    86% (19)
  • D
    5% (1)

Why each option

The Definitive Media Library (DML) is the ITIL-defined secure central repository where all authorized master copies of controlled software and documentation are stored and protected.

AIn the definitive capacity library

There is no ITIL concept called a 'definitive capacity library' - capacity-related data is managed within capacity management plans and the capacity management information system.

BIn the definitive media libraryCorrect

The Definitive Media Library (DML) is the designated secure library in ITIL for storing and protecting all master copies of controlled software items and associated documentation. It ensures that only authorized, integrity-verified versions are available for deployment and reference, directly supporting the Release and Configuration Management processes.

CIn the definitive security library

There is no ITIL concept called a 'definitive security library' - security artifacts and policies are managed under Information Security Management, not a library of this name.

DIn the definitive production library

There is no ITIL concept called a 'definitive production library' - production environment records are tracked through the CMDB and controlled via release and deployment management.

Concept tested: Definitive Media Library purpose in ITIL

Source: https://www.axelos.com/certifications/itil-service-management/itil-4-foundation

Topics

#definitive media library#controlled software#configuration management#service asset management

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