Which is an objective of access management?

Efficiently responding to requests for granting access is a primary objective of access management, ensuring users receive timely access to the services they are authorized to use based on identity and access policies. Access management also tracks, logs, and revokes access rights as needed throughout the user lifecycle to maintain security and compliance.

Detecting changes of state that have significance for the management of an IT service is the objective of event management, not access management.

Assisting with general information, complaints, or comments is the role of the service desk, which supports incident management and request fulfilment processes.

Minimizing the impact of incidents that cannot be prevented is a core objective of incident management, not access management.