ITIL · Question #417
Effective release and deployment management enables the service provider to add value to the business by?
The correct answer is C. Delivering change, faster and at optimum cost and minimized risk. Release and Deployment Management adds business value primarily by delivering changes faster, at optimum cost, and with minimized risk to live environments.
Question
Effective release and deployment management enables the service provider to add value to the business by?
Options
- AEnsuring that all assets are accounted for
- BEnsures that the fastest servers are purchased
- CDelivering change, faster and at optimum cost and minimized risk
- DVerifying the accuracy of all items in the configuration management database
How the community answered
(35 responses)- A6% (2)
- B3% (1)
- C89% (31)
- D3% (1)
Why each option
Release and Deployment Management adds business value primarily by delivering changes faster, at optimum cost, and with minimized risk to live environments.
Accounting for all assets is the responsibility of Asset and Configuration Management, not Release and Deployment Management.
Hardware procurement decisions such as purchasing faster servers fall under the remit of Supplier Management and Capacity Management, not Release and Deployment Management.
Release and Deployment Management is designed to ensure that changes to live services are built, tested, and deployed in a controlled manner that reduces risk while maximizing speed and cost efficiency. By standardizing and automating release processes, it enables the business to respond to change more quickly without compromising stability. This directly aligns with the ITIL goal of balancing agility and reliability in service delivery.
Maintaining the accuracy of the Configuration Management Database (CMDB) is a function of Configuration Management, not Release and Deployment Management.
Concept tested: Business value of Release and Deployment Management
Source: https://wiki.en.it-processmaps.com/index.php/Release_and_Deployment_Management
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