nerdexam
PeopleCert

ITIL · Question #417

Effective release and deployment management enables the service provider to add value to the business by?

The correct answer is C. Delivering change, faster and at optimum cost and minimized risk. Release and Deployment Management adds business value primarily by delivering changes faster, at optimum cost, and with minimized risk to live environments.

Processes

Question

Effective release and deployment management enables the service provider to add value to the business by?

Options

  • AEnsuring that all assets are accounted for
  • BEnsures that the fastest servers are purchased
  • CDelivering change, faster and at optimum cost and minimized risk
  • DVerifying the accuracy of all items in the configuration management database

How the community answered

(35 responses)
  • A
    6% (2)
  • B
    3% (1)
  • C
    89% (31)
  • D
    3% (1)

Why each option

Release and Deployment Management adds business value primarily by delivering changes faster, at optimum cost, and with minimized risk to live environments.

AEnsuring that all assets are accounted for

Accounting for all assets is the responsibility of Asset and Configuration Management, not Release and Deployment Management.

BEnsures that the fastest servers are purchased

Hardware procurement decisions such as purchasing faster servers fall under the remit of Supplier Management and Capacity Management, not Release and Deployment Management.

CDelivering change, faster and at optimum cost and minimized riskCorrect

Release and Deployment Management is designed to ensure that changes to live services are built, tested, and deployed in a controlled manner that reduces risk while maximizing speed and cost efficiency. By standardizing and automating release processes, it enables the business to respond to change more quickly without compromising stability. This directly aligns with the ITIL goal of balancing agility and reliability in service delivery.

DVerifying the accuracy of all items in the configuration management database

Maintaining the accuracy of the Configuration Management Database (CMDB) is a function of Configuration Management, not Release and Deployment Management.

Concept tested: Business value of Release and Deployment Management

Source: https://wiki.en.it-processmaps.com/index.php/Release_and_Deployment_Management

Topics

#release management#deployment management#value delivery#risk management

Community Discussion

No community discussion yet for this question.

Full ITIL Practice