Which of the following questions does Service Strategy help answer with its guidance? (1) How do we prioritize investments across a portfolio? (2) What services to offer and to whom? (3) What are the

Limiting the answer to PBA only ignores the broader financial and portfolio decision-making guidance that Service Strategy also provides.

Limiting the answer to investment prioritization only excludes service portfolio definition and PBA analysis, which are equally central to Service Strategy.

Limiting the answer to service definition only excludes investment prioritization and PBA, both of which are explicitly covered under Service Strategy guidance.

Service Strategy provides guidance on prioritizing investments across a service portfolio (1), determining which services to offer and to which customer segments (2), and identifying Patterns of Business Activity to align supply with demand (3). All three are core strategic concerns addressed within the Service Strategy lifecycle stage. ITIL explicitly identifies these as key questions that Service Strategy helps organizations answer.