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ITIL · Question #413
The BEST description of the purpose of Service Operation is?
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The ITIL service lifecycle
Question
The BEST description of the purpose of Service Operation is?
Options
- ATo decide how IT will engage with suppliers during the Service Management Lifecycle
- BTo proactively prevent all outages to IT Services
- CTo deliver and support IT Services at agreed levels to business users and customers
- DTo design and build processes that will meet business needs
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Topics
#service operation#IT service delivery#ITIL lifecycle#service support